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If you are struggling with this procedure and don't want to create a support ticket. please send us your query at we will get back to you promptly or call us at 0208 144 2130 (Mon - Fri 9AM - 5PM).

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Knowledge Base

If you are struggling with this procedure and don't want to create a support ticket. Please send us your query at, we will get back to you promptly.
Absolutely! Our online payment procedures are safeguarded with authorized protocols, ensuring your transactions are conducted with utmost privacy. Rest assured, your credit card details and payment information enjoy complete protection throughout your service usage. In addition, once the booking process is finalized, we promptly delete all your data from our servers for added security.
By pre-booking, you unlock savings of up to 60% compared to gate prices, ensuring significant cost benefits. Beyond the financial advantage, securing a reservation provides peace of mind, guaranteeing a designated space for you and ensuring a seamless start to your holiday.
The gate price refers to the cost incurred when paying on the day of departure or making an on-site payment. Notably, these prices can be up to 60% higher than the pre-booked rates, emphasizing the financial benefit of securing your reservation in advance.
Upon completing your booking, a complimentary copy of your confirmation will be sent to you via email. If you prefer receiving it through sms, you have the option to do so for a small charge. Additionally, you can download a copy of your booking confirmation anytime from the website using the "my booking" option.
Our commitment is to deliver the finest and most convenient parking booking service to our customers. Achieving this involves significant resources, including staffing and investments. The booking fee plays a crucial role in allowing us to guarantee that when you book through us, you receive the best possible customer experience. It supports the continued improvement and maintenance of the high standards we aim to provide.